Q: Does Pet Paradise offer webcam service?
A: Yes, Pet Paradise offers public webcams in our play areas so you can peek in on your pet's vacation anytime. Check it out.
Q: What does my pet do all day?
A: Your dog will relax in a private and spacious suite, go out for playtimes, swim in the pool, or lounge on the outdoor patio. Your dog will be very active during his stay with us and it is not uncommon for pets to sleep more than normal after their vacation at Pet Paradise.
Q: Can I call Pet Paradise to check on my pet while they are boarding?
A: As pet lovers ourselves, we know how hard it is for you to leave your pet behind when you travel. We value your trust in us and if you have any questions or concerns, please do not hesitate to contact us.
Q: Does my pet get to play at Pet Paradise?
A: Your dog will be able to enjoy group playtime with compatible dogs, according to size and temperament. If your dog is unaltered and over 6 months of age, play sessions will be with a Pet Paradise Playtime Coordinator. If your dog does not interact well with others, Pet Paradise does offer individual one-on-one play sessions. Cat play sessions are done individually or with other cats from their family. You may also purchase additional playtimes for your pet.
Q: What is your cleaning policy?
A: At Pet Paradise, our mission is to create a safe, clean and fun environment. All suites, floors, bowls and other surfaces are thoroughly cleaned and disinfected between uses. Additionally, all suites and play yards are cleaned thoroughly every morning. All Pet Paradise employees wash their hands with soap and water or use hand sanitizer before or after coming in contact with any dog.
Pet Paradise is always inspecting our guests to insure nothing is spread amongst others. Verification of all core vaccines is required upon arrival for all pet guests. We also screen every pup for runny noses, watery eyes or coughs upon arrival, and immediately isolate any pet that displays signs of illness during their stay. In the event we notice any symptoms harmful to others, we will contact pet parents to make pickup arrangements.